Te Kira has nineteen years of administrative experience. Her strengths are in managing customer relationships and expectations; she is a strong multi-tasker with a can-do attitude; good follow through. She is well versed with the use of technologies including MS Office.
In previous roles, she has been responsible for a variety of tasks in marketing, customer service, accounts, and staffing.
She has the ability to communicate with a wide range of people and to have a thoroughly committed approach to any work undertaken.
Personal Strengths
Strong customer relationship management
Good written and oral communication skills
Proficient in use of MS Office
Problem solver
Culturally sensitive
Ability to learn and adapt quickly
Team player
Good personal presentation
Strong organisational and co-ordination ability
Work Experience Summary
Office Manager/ Principal’s PA - Napier, NZ
Administration role including
Building/ Property Management
Attending Building/ Site Meetings
Attending Design Meetings
Funding applications
Purchasing
Board of Trustees Secretary / Returning Officer
2022 Election Candidate - Local Council
Election campaign - marketing, communication, event attendance, public relations
Architectural Technology Student - Napier, NZ
Building Design - timber framed residential and steel framed commercial
Ability to use Archicad and Revit
General knowledge of building code
Personal interest in design, buildings and construction
Resource Support Worker (part time) - Napier, NZ
Administration role for a non-profit health organisation
Data processing – referrals, accounts payable
Purchasing duties
Communication with service providers
Office Manager and Administrator - Singapore
Engaged with retail customers as well as key organisations ensuring new relationships were built and established ones were maintained
Proficient using Sparrow Point Of Sales (POS) and providing user support to the retail outlets
Reconciliation and banking
Accounts payable/ receivable
Co-ordination of home delivery orders and scheduling
Stock Take documentation and other end of month duties
Website and social media management
Administration for meat importation from Australia
Implementing and updating procedures and documentation
Marketing, events, advertising and promotional art work
Staff recruitment
Certification Officer/ Customer Services Officer - Napier, NZ
2nd in charge Data Processing Department
Key role to maintain client relationships by ensuring their individual needs were met. This included follow up on test results, assisting client to meet contract requirements. Clients ranged from local to international level as well as different levels of the Wool Industry (brokers, exporters, merchants)
Proficient using Jade Measurement and Certification Systems and applying my knowledge to meet daily tasks
Support and provide system user advice for the national branch managers which included remote management in their absence
Advise and prepare documentation for the IT team in regards to System Issues from a User perspective. Also provided possible solutions
Actively assisted with the implementation of the upcoming Electronic Wool Auctioning program at the North Island Wool Auctions alongside the brokers involved
Property Manager (Self Employed) - Napier, NZ
Managing a portfolio of residential rental properties on behalf of landlords
Responsible for advertising, tenant screening, bond and rent collection, inspections, organising maintenance and repairs of properties
Ensuring landlord and tenant satisfaction
Problem solving/ communication and maintaining relationships between landlords and tenants
Prepare documentation and attend Tenancy Tribunal Court Hearings on behalf of landlord
Administrative Assistant - Napier, NZ
Personal Assistant to the director and nationally renowned architect, the late Paris Magdalinos
Preparation of tender documents for government, commercial and residential projects
Engaging with clients and associates (engineers, builders, interior designers)
Responsible for all office administration
Fast paced work environment with tight deadlines